Terms and Conditions
Below we have summarised the terms and conditions for our ready-to-wear service and consultation service
These Terms of Service (“Terms”) govern your use of this website and any purchases you make. By using the site or purchasing our products, you agree to these Terms. If you do not agree, kindly refrain from using the site or placing orders.
- Use of the Website
- You agree to use the site lawfully and ethically.
- You are responsible for maintaining the confidentiality of any account credentials.
- We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.
- Products & Pricing
- All product descriptions, pricing, and availability are subject to change without notice.
- We try to ensure accuracy of details; however, color, texture, or image may vary slightly from what is displayed.
- Shipping Policy
- Domestic shipping typically takes 2-5 business days.
- International shipping may take 7-15 business days, depending on destination.
- Shipping rates will be calculated at checkout and vary depending on your location. International orders please note that prices will vary due to courier service.
- Placing Orders
- When you place an order, you’ll receive a confirmation via email. This does not guarantee acceptance; acceptance is completed when we confirm shipping.
- We reserve the right to cancel orders for any reason (e.g. out of stock, pricing error) and will refund any charges made.
5. Shipping Time
Domestic shipping typically takes 2-5 business days.
- International shipping may take 7-15 business days, depending on destination.
- Shipping rates will be calculated at checkout and vary depending on your location. International orders please note that prices will vary due to courier service.
- Payment
- All payments are processed securely; we do not store your payment information beyond what is required to process the order.
- Payment must be made by methods provided on the site.
- Dispatch notification
- If you have not received a dispatch/delivery notification within the specified processing time or dispatch date, please notify us by sending an email to (Company’s email address)
- Please, do not forget to include your order number.
- Item not received
- If you have not yet received your order within the estimated delivery time, please allow an extra (2 business days) before contacting us because packages may have been delayed by selected courier service or taken a bit longer to add into the system. Once items are dispatched it is the responsibility of the postal service to ensure packages are delivered.
- Intellectual Property
- All content on the site (images, logos, text, design) is owned by us or licensed to us.
- You may not reuse, reproduce, or distribute site content without our express written permission.
- Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from use of the site or products.
- Our total liability for any claim related to a product will not exceed the purchase price of that product.
- Governing Law
- These Terms are governed by the laws of the jurisdiction in which our company is registered.
- Any disputes will be resolved in the competent courts of that jurisdiction.
- Changes to Terms
- We may update these Terms at any time.
- When changes occur, we’ll update the “Last Updated” date. Continued use of the site after changes indicates acceptance of new Terms.
Last Updated: 19-09-2025