Domestic Shipping: Delivery Costs: Customers are responsible for the delivery costs of all returns and exchanges. Shipping fees are calculated at checkout based on your address and package weight.
International Shipping:
Import Duty & Taxes: For international orders, import duties and taxes are the customer’s responsibility, based on the tax laws of the resident country. We are not liable for delays due to customs clearance.
3. Order Cancellation:
Cancellation Policy: Orders can only be canceled before they have been dispatched.
4. Return Shipping:
Customer Responsibility: JOUMIE COLLECTIONS does not provide return labels, and all logistics costs for returns are the customer’s responsibility.
Return Location: Returns must be made to No 8, Aminu Olaniran street, Ikolaba, Ibadan.